How three teams turned notes into outcomes

Each case study below documents the specific problem a team had, how Clarity solved it, and three measured results — including exact percentages, hours saved, and completion rates. No rounding, no approximation.

LH

Lumi Health

Digital Health·48 employees, 12-person product team

Reduced meeting review time by 60% in the first month

60%

reduction in meeting note review time

from 45 minutes to 18 minutes per week per team member

4.5 hrs

saved per team member per week

across note organization, search, and follow-up tasks

35%

increase in action item completion

measured over 90 days, from 54% to 73% completion rate

The problem

Lumi Health's product team ran 14 recurring meetings per week. Each meeting produced a raw notes doc that lived in a shared Google Drive folder. Within two weeks, the folder contained 180 separate documents. Nobody could find anything. The team spent an average of 45 minutes every Monday morning just surfacing what was decided in the previous week. Three product decisions were delayed by an average of 4 days each quarter because the original context was lost.

How Clarity solved it

Lumi Health connected Clarity to their Google Meet calendar. Every recurring meeting was automatically captured, summarized, and tagged by product area and sprint. Within 72 hours of setup, all historical meeting notes from Google Drive were imported and retroactively organized. The Monday review session was replaced by a 5-minute Clarity digest that each team member read independently.

We were spending 15% of our Monday mornings just trying to remember what happened the week before. Clarity made that problem disappear in two weeks.

Marcus Tran

Head of Product, Lumi Health

SF

Stackform

Developer Tooling·120 employees, 30-person engineering organization

Action item completion rate increased from 52% to 89%

37%

increase in action item completion rate

from 52% to 89% within 60 days of rollout

3.8 hrs

saved per engineer per week

on meeting preparation, note review, and action item tracking

68% → 12%

of engineers unsure where meeting notes lived

dropped from 68% to 12% after 30 days

The problem

Stackform runs a fully remote engineering organization spanning four time zones. Sprint planning, architecture reviews, and incident postmortems each produced a separate set of notes maintained by whoever happened to take them. Action items were written as bullet points in meeting docs, with no owner, no deadline, and no follow-up mechanism. In a quarterly survey, 68% of engineers said they had no idea where to find notes from meetings they missed.

How Clarity solved it

Stackform deployed Clarity across the entire engineering organization and integrated it with their Zoom account. Every meeting — standup, sprint planning, incident review — was captured automatically. Action items were extracted and assigned to the engineer mentioned in context. Managers used the team dashboard to see all open action items across every meeting in real time. Engineers who missed a meeting received a 3-sentence summary and their assigned action items by Slack within 10 minutes of the call ending.

Action items used to die in our meeting docs. Now they live in Clarity, they have owners, and our completion rate went from 52% to 89% in two months.

James Okonkwo

Engineering Manager, Stackform

FW

Fieldwork Studio

UX Research Consultancy·22 employees, 8-person research team

Research synthesis time cut by 72% per project

72%

reduction in research synthesis time

from 14 hours to 3.9 hours per project

1.8 days

faster project delivery on average

client turnaround improved from 4 weeks to 2.6 weeks

3x

more interview notes consulted per project

researchers referenced an average of 3x more raw notes with fast semantic search

The problem

Fieldwork Studio conducts between 8 and 20 user interviews per research project. Each interview was manually transcribed, then coded in a separate spreadsheet. A senior researcher spent an average of 14 hours per project on synthesis — reading through transcripts, identifying themes, and writing the top-line report. The firm billed clients for 4-week turnaround but synthesis alone accounted for 12 of those 28 working days.

How Clarity solved it

Fieldwork Studio connected Clarity to their Zoom account and designated one project folder per client. Every user interview was automatically transcribed, summarized, and tagged by theme within 90 seconds of the call ending. The AI identified recurring themes across all interviews in a project and surfaced a cross-interview synthesis view. Researchers could see every quote from participants about a specific topic — say, 'onboarding friction' — across all 15 interviews on one screen.

I used to dread synthesis week. Now I actually look forward to the Clarity cross-interview view — it shows me patterns I would have missed reading transcripts one by one.

Priya Mehta

Senior UX Researcher, Fieldwork Studio

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